Our Commitment to Your Privacy
We value your trust in us and will work hard to earn your confidence so that you can happily use our services and recommend us to your friends and family.
Information We Collect
We collect personally identifiable information ("Personal Data") about you that you provide to us while using the Site. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, credit card number or e-mail address. We also collect non-personally identifiable information, which may be linked to your Personal Data, including your log-in name, IP address, search preferences related to specific searches, and bids through cookies. Third parties also may collect non-personally identifiable information on our Site as described below.
Protecting Your Personal Data
To prevent unauthorized access, maintain data accuracy, and ensure correct use of Personal Data, we will employ reasonable and current Internet security methods and technologies. To protect credit card transactions while in transit, The Site currently uses Secure Socket Layer technology to encrypt Personal Data.
How We Use the Information We Collect
We use Personal Data to provide you with the products and services from our Site, to build features that will make the services available on the Site easier to use, and to contact you about these services.
From time to time, our company may contact you to request feedback on your experience using the Site, to assist us in improving the Site, or to offer special savings or promotions to you, as a Site user. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by replying to the company using the hyperlink provided in these notices.
Sharing Your Personal Data
The Company does not share your Personal Data, except as disclosed in this statement or unless we receive your consent. The Company may share your Personal Data with its subsidiaries and with third parties as described in the categories below:
Certain Services: In order to provide you with certain services, we may share your Personal Data with our third party partners, or require that you transact directly with a third party partner. Third party partners consist of companies with which The Company has contracted in order to provide you with services or products featured on our Site.
The Company's Agents: Many of the operations we perform require us to hire (contract with) other companies to help us with these tasks. For example, The Company hires companies to help us handle mail and e-mail (including sending and delivering packages, postal mail and e-mail) analyze the data we collect, market our products and services, handle credit card transactions and provide customer service. The companies we employ to help us with these tasks have access to Personal Data to perform their functions, but may not use it for other purposes. The Company requires all agents to whom Personal Data is disclosed to enter into confidentiality agreements and to agree to act in a manner consistent with the relevant principles articulated in this Policy.
External Service Providers: When you use the The Site services to purchase an airline ticket, cruise ticket, reserve a hotel room or a rental car or to take advantage of any of our other products and services (including travel insurance and destination attractions), we provide Personal Data to the airline, cruise line, hotel, car rental agency, travel agency or other involved third-party.
Advertisements, Marketing Material and Other Offers: Unless you tell us that you do not want to receive these offers, The Company or those companies that we have a commercial relationship with, may occasionally send advertisements, marketing material or other offers that we think might be of interest to you. If you do not want to receive these advertisements, marketing material or other offers, please unsubscribe from any correspondance by following the instructions at the bottom of the correspondance.
Future Business Transfers: Our business is subject to change. As part of that process, The Company may sell or buy other companies, and Personal Data may be transferred as part of these transactions. It is also possible that The Company, or substantially all of its assets, may be acquired by another company, whether by merger, sale of assets or otherwise, and Personal Data may be transferred as part of such a transaction.
Compliance with Law and Other Disclosures: The Company reserves the right to release Personal Data in order to comply with applicable law and when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on our the Site. We may also release Personal Data to enforce or apply the terms and conditions applicable to our products and services, protect us or others against fraudulent or inappropriate activities, or otherwise protect the rights, property or safety of The Company, our affiliated companies, our customers, or others.
Our Policy Concerning Cookies
As described in more detail below, The Site's cookies have many benefits to enhance your experience on our web site. The third party cookies used on our site are also designed to improve your web site experience by facilitating the receipt of targeted advertisements while on our site and while you are viewing other web sites.
The Site Cookies (First Party Cookies): We, at CruiseLabs, use our cookies to reduce the time it takes for you to submit purchase requests. For example, we use a cookie to store a registered user's e-mail address so that the user does not need to enter their e-mail address each time that they log-in onto The Site. We will also use a cookie to keep track of your search criteria while you are engaging The Site's services. The Site's cookies may be associated with a user's personal information.
Except as it relates third-party advertising and The Sites's use of Google Analytics, no third party has access to the information we collect through The Site's cookies.
Third Party Cookies and Pixels: We may use third-party advertising companies to serve ads while you are visiting our site and permit these companies to place and access their own cookies on your computer in the course of serving advertisements on this site. These companies may use information obtained through their cookie (which does not include your name, address, e-mail address or telephone number) about your visits to our and other web sites, in combination with non-personally identifiable information about your purchases and interests from other online sites in order to provide advertisements about goods and services of interest to you. Other companies' use of their cookies is subject to their own privacy policies and not ours. Such advertisers do not have access to The Site's cookies.
In addition, we may share web site usage information about visitors to our sites with these companies for the purpose of managing and targeting advertisements and for market research analysis on our site and other sites. For these purposes, we and our third-party advertising companies may place pixel tags (also called clear gifs, or, iFrames) on some of the pages you visit on our site. We will then use the non-personally identifiable information that is collected using these pixel tags to serve you relevant advertisements when you are visiting other sites on the Internet. These advertisements may be targeted to specific searches you conducted on The Site during earlier browsing sessions.
You may opt to turn your cookies off, however, without cookies you may not have access to certain features on our Site.
You can also delete all cookies that are already on your computer's hard drive by searching for files with "cookie" in it. This action could affect your subsequent visits to certain web sites, including The Site.
To learn more about cookies, you can link to the following third-party web sites: http://www.cookiecentral.com
, or http://en.wikipedia.org/wiki/HTTP_cookie
. These links are provided for your information only. The Company is not affiliated with any of these third-party sites and does not make any representations or warranties about the information they contain.
Our Policy Concerning Geographic Location Sensing Technology
To provide a better site experience, we use "IP-lookup technology" to determine the geographic location from which you are browsing. We use this information to customize certain portions of the site so they may be more relevant based on where you live. For example, if by "IP-lookup technology" we determine that you live in Southern California, the site may feature more content with cruises from Los Angeles and San Diego. Or, if our technology determines that you live in the Northeastern US, we may feature more content with cruises from New York and Baltimore. To learn more about this technology, visit http://en.wikipedia.org/wiki/Geolocation
Use of The Site by Children
Persons under the age of 18 are not eligible to use any services on our site.
How to Contact Us
Should you have any questions, concerns or comments, please call us at (800) 961-4635. The Company can be reached by mail at CruiseLabs, Inc., 3856 Clover Lane, Dallas, TX 75220.